Cellular Network Not Available For Phone Calls
Has your mobile phone suddenly stopped receiving cellular network signals? Is your device not able to make or receive phone calls? Is your mobile receiving the error that says, cellular network not available? Are you in the middle of a trip and you have now suddenly stopped receiving your cellular signals?
Is your mobile device damaged and now you can’t seem to the important phone call that you were looking forward to making? Or are you looking for solutions to why some devices suddenly stop their cellular network connection for research purposes?
If yes, then you have come to the right place. The cellular network is not available, an error can get quite frustrating when you’re making an important phone call to someone, many people don’t know why they’re getting this error, and how can you fix and resolve this error.
Moreover, this error can affect both OS of modern times, which are iPhone and iOS, typically this error indicates an issue with the software or with the cellular network of your device, as the name of this error suggests, but, it can point towards a hardware issue as well, as in some cases this issue is caused by a hardware issue.
We will make sure to walk you through effective fixes to your problem and we will also be telling you why this problem appears as well, so we advise you to read till the end and make sure that you don’t miss any part as it can prove to be crucial towards fixing your problem, by the end you will know everything that you need to know about this topic, so without a further ado let’s get started,
What Causes The Error Of Network Unavailable?
When you see this error on your Android or iOS-based smartphone, it is likely that your device won’t make or receive any phone calls, the reason for this error is that due for some reason, your device is not receiving any signals and it requires these signals to send or receive incoming phone calls from other devices, and you will require a Wi-Fi connection to do so through an internet connection.
This error won’t always affect data activity or affect SMS, but sometimes it does and this can cause frustration. Having no cellular network connection at all happens because of the simple reason, that there are no signals to receive in your current location, so if you’re traveling to a new area, it’s better to be on the safe side by checking your carrier’s coverage map.
You may also be too far away from the nearest tower, or the tower is blocked by the terrain to get a proper signal for some reason, another reason why this issue happens and causes a smartphone to disconnect from the cellular signal completely is a region-wide outage, which means that there is no power and you can quickly check on this by visiting the down detector website and typing in your carrier’s name, if there are several different outage reports in your area you will see them here and this will tell you if there’s been an outage or not.
Finally, hardware damage can also cause this problem if your device has physical damage of some sort, this also includes liquid damage, and liquid damage mostly happens due to water when it comes to your mobile phone, any type of damage to the motherboard can potentially cause this error to appear.
Normally, people don’t understand this issue, as the issue is relatively new and the damage once happened a long time ago, so it doesn’t really make sense to a lot of people why this problem appeared out of the blue. The answer to this question is that the internals may have corroded over time, which leads to a loss of function, which is receiving signals in this case.
However, if making phone calls is the only downside that appears to the front, there might be a whole other problem with your device which we will be explaining down below, let’s get to the solutions without further ado,
How To Fix This Issue?
We have gathered and listed the most effective fixes and more common solutions down below. Normally, this problem resolves itself over time, try giving it some time and if it still persists, there are some other things you can do to fix your problem by performing these fixes manually.
1. Restart Your Device:
The first thing you should try out in such situations is to restart your phone as it can solve any seemingly random issues and your primary sim issues or network issues also fall into this criteria.
2. Check Airplane Mode:
As we all know that the best way to solve a problem, is to start with the easiest and the most simple of solutions, so before taking any advanced measures, make sure that it’s not just your device’s airplane mode turned on, as turning your airplane mode on essentially turns off your phone’s ability to receive signals, and this prevents you from making or receiving any phone calls, to check this, go to your phone’s home screen and then swipe down from the top of your screen, tap on the airplane icon if it’s highlighted because if it’s highlighted, it means that it’s turned on. Tap on the airplane icon to ensure that its airplane mode is turned off.
3. Select Network Operator:
If you go abroad, your smartphone changes your network operator, the network operator search is set to automatic by default on many different devices, but some advanced users like to disable this setting and perform their search manually, if you do the same, then you might have forgotten to select an operator or the phone doesn’t let you do it because it can’t update its location.
You might want to automatically search for networks, and here’s how you can do it,
- Go to the settings menu and tap connections.
- Find mobile networks.
- Enter network operators.
- Choose Select automatically.
Check to see if this solution resolves this issue, if not, move on to the next solution.
4. Power Cycle:
A power cycle fixes your issue as it can reset and reconnect a connection with your network provider. This is a good way to fix glitches if your phone’s battery is removable. To power cycle, you need to turn off your device and remove the sim card and the battery. Just keep in mind that you should do this as carefully as you can as doing this without enough care can physically damage your hardware, and this can result in more problems for you.
A power cycle might fix the issue that you’re facing as it can normally reset and reestablish a solid connection with your network provider, and this is considered a good way to fix glitches that are causing you to gain bad experience when it comes to your device.
5. Update Your Device:
Performing a system update is also a good option for you if you want to remove any bugs that could be tampering with your device’s ability to receive and make phone calls.
Performing a system update helps solve a magnitude of different problems that can be caused due to your operating system. If you think that the operating system is causing your issue, as it potentially can, you should try updating your device, the actual update option of your device can differ according to your device’s models, but the process is general and almost the same in all devices. Here’s how to update your device to the latest version that has been provided for your mobile:
- Go to your phone settings.
- Find the “About device” or “about phone” of your device. It is under the system, tab normally.
- Find the software update option and some devices might have this option directly under the system tab.
- Tap check for updates.
- If there is a newer OS version available your device will detect it and it will show you if a newer OS version is available you will be able to install it and update your device.
6. Perform A Factory Reset:
If your device is already up to date, or if updating your device doesn’t fix the issue for you, you can try to reset your device to factory settings and it might just fix your issue by removing a bug that has been causing your issue, make sure to backup important data beforehand, as this clears all your phone settings, apps and sometimes even your personal files, so make sure that you back up all your important data so that you can access it later after your reset has been completed.
- Go to settings.
- Find the backup and reset menu. The menu name may vary but it should have “backup” in it.
- Look for an option regarding factory data reset. Perform it when you feel ready.
- Wait for the process to finish.
- That’s it! You’re done.
Remember, make sure that you back your data up before you reset your device, as you won’t be able to access any of the data that was in your phone before you reset it.
7. Check Your APN Settings:
If you’re using Verizon, yet nothing has worked for you so far, try updating the APN settings. This is what the values should look like, take “Verizon” for example here,
Name: Verizon
APN: internet
Proxy: not set
Port: not set
Username: not set
Server: not set
MMSC : not set http://MMS.vtext.com/servlets/MMS
MMS proxy: not set
MMS port: 80
MCC: 310
MNC: 012
Authentication type: not set
APN type: not set or internet + MMS
APN protocol: Default
Bearer: not set
Try updating your APN settings to the settings given above, take note that the above-given settings are given by taking Verizon in mind, and you can simply google or contact your network carrier service for details about your APN settings.
8. Contact And Reach Out To Your Carrier:
If everything or every solution that we have recommended to you is yet to work, then it’s about time that you should contact your carrier. Your issue is being produced by something that is not general in most cases when it comes to devices not receiving cellular signals, maybe there has been a mass outage or maybe you need a new sim card or maybe there is another problem that can be fixed by contacting them.
So if all else fails you then need to contact your phone carrier and solve your issue as soon as possible and get back on track with your daily life that involves a lot of call making and receiving.
9. Check For Sim Card Damage:
Next, you can inspect your sim card for physical damage of any sort, and you will be required to do this to make sure that it doesn’t have any damage to it that might dissolve its capability of starting and maintaining a connection to your phone.
If the sim card is damaged and you see clear damages, you will need to contact the carrier to get it replaced, but if everything looks fine, move on to the next step.
Final Words
We have given you complete and step-by-step details on how you can fix your device’s issue of not receiving cellular networks, however, this issue resolves itself most of the time but if it doesn’t, and you believe that you have given it plenty of time, then start performing the above-given solutions one by one and keep on performing them until your device picks up the signals again.
We have gathered here the top most effective solutions and fixes to the problem that you’re currently facing and we believe that these solutions will surely help you. If you can’t seem to get your cellular signals to work again, even after trying everything that we have advised you to, then you should simply contact your carrier as they normally know what’s going on and they will be able to help you with your problem and get it fixed.
We have started the problems with the easiest solutions, so you won’t have to start with the harder solutions to perform, as doing so might result in a wastage of your valuable time, we wish you the best of luck and we hope that you got the information that you were looking for.
