Spotify Not Working Properly
Is your Spotify not working correctly and is it giving an internet connection error? And are you getting this error regarding your internet connection even if you have a well-established network that is working fine on other applications, and when you open Spotify, it shows you no internet connection? Or are you getting an error that says, something went wrong, check your internet connection and try again?
If yes, then you have come to the right place, Spotify can give you this error due to many different reasons, and this is why there are many different fixes to this problem, Spotify can even give you this error while playing a song, the song will stop midway and then it will show you the error that will say, can’t play the current song, but all of these errors are formulated due to the same problem and they are all related to, Spotify no internet connection,
Even if you’re getting these errors, stop worrying as you are not alone in facing these problems of Spotify, and several fixes have already been used by many people for solving these problems,
This guide will show you several fixes that will solve this problem for you, step by step,
As we know, Spotify is a music player that is available for both, personal computers and mobile phones, however, this issue is happening on mobile phones, both iOS, and Android, where a sudden unpredictable message pops up and says, no internet connection available, that is a problem if your internet is connected to your device and is working fine when you use it on other apps, this issue appears all the time so there are several fixes that have worked for many Spotify users already.
This error has been on the loose since 2012 and it continues in this day and time,
Why Is Spotify Facing This Problem:
As we all know, Spotify is a well-known music-playing platform and application. Spotify is a great app that is generally used all over the world, however, it still has maintenance issues, and these issues can cause the errors that many people are getting, you can also get this error if you have a problem regarding your internet connection and, this can cause issues like download errors, and Spotify unable to play songs, etc.
The most common issues that people have faced while using Spotify are:
- Long delays while logging in.
- Songs are buffering constantly.
- Songs start to stutter.
- And, Internet connection problem, try again later.
How To Solve This Problem On PC:
As we all know that Spotify is available on Windows devices as well, and many people have faced this problem on Windows as well, usually Spotify error appears in four different ways, however, this error appears as follows,
- Spotify no internet connection detected error code 4
- And then Spotify will try to connect to the internet constantly.
- This error is very disturbing for most users and this error is mostly caused by incorrect Internet settings,
- So, without further ado, let us begin solving these problems regarding Spotify,
You can try fixing this problem through the Windows firewall, or disabling your antivirus might help, you can also change your DNS settings, or you can try reinstalling the Spotify application on your PC.
1. Log In Again By Logging Out Of Your Spotify Account:
This is one of the simplest ways you can solve this problem, some people solved this problem by rebooting their devices. Before you restart your device, we recommend that you try to log out and log in again first as that has also proved to be beneficial in solving this problem,
Here is the step-by-step guide to logging in and out of your device,
- Open your Spotify
- Click on the top right of the middle window, where you see the username of your ID.
- A small menu will appear once you click on your name.
- Select the log-out option.
- Now you have successfully logged out of your Spotify
- Now you can restart your device.
- Now open Spotify and click on the log-in button.
- A new window will open where Spotify will ask you to put in the correct login information for your account, you will have to type in your username/email and the password that you first set up when you were creating your account.
- Hopefully, this will solve your problem.
If the error has not been corrected then you can proceed to use the next solution in this list, where we will show you how to clear the cache of this application, this is because Spotify cache will usually cause a lot of problems with this sort.
2. Clear The Cache Of Spotify To Fix This Problem:
Clearing the offline Spotify cache will help in solving this problem, as some errors occur due to too much cache in the first place. So, it’s recommended to clean the cache to solve this problem of Spotify’s internet connection.
Here is how you can do this step by step:
- Open your Spotify
- Click on the top right corner of the mid window, where you see your username, and choose settings.
- The settings window will appear now click on the option that says, “show advanced settings”.
- The advanced settings window will appear.
- Now navigate to the offline storage location and you will see that under this heading a path is written.
- Now press windows + E and this will open your file explorer.
- Now navigate to the path that is written under the offline storage location heading.
- Once you reach the folder, delete all the files that it contains.
- Now after you have completely followed all the above steps, you can restart Spotify.
After clearing the cache, we will head to the windows firewall for the pc users to prevent any future Spotify errors. And you can do so by following the steps given below:
3. Fix Spotify No Internet Connection By Using A Windows Firewall:
Sometimes, certain applications may be blocked by a windows firewall. If Spotify resides in one of those applications, then it’s a certainty that you will face such errors, you will not be able to connect to the internet and it will show this error and Spotify will try to connect to the internet after showing this error, but it will fail every time.
Here is how you can unblock Spotify through the windows firewall if it has been blocked:
- Open the PC.
- And click on the windows icon in the bottom left.
- Type the control panel and open it.
- Click on system and security.
- Under the system and security, you will see that windows defender firewall is present there, now click on it.
- Now click on, allow an app through windows defender firewall.
- Then find Spotify there and tick on its checkbox.
- Click on OK and check to see if it works or not.
If you are still facing the problem, then you can proceed to follow the steps of the next solution in which we will be analyzing if the antivirus is interrupting the internet connection of Spotify.
4. Check Antivirus Software:
Sometimes the antivirus that you installed is preventing you to use this application, so you will have to disable the antivirus for some time to check if it’s messing with your Spotify application, we are now going to check if the antivirus is preventing Spotify to load and connect to the internet.
If you want to disable the antivirus, then follow the steps given below:
- Select the arrow button on the taskbar and a small menu will appear.
- Then left click on the Avast icon if you are using Avast. And a new menu box will appear.
- Then the settings menu will open and then you will be able to select “Avast shield control”.
- A further menu will open, where you will be able to select different options according to the time you want to disable your antivirus for, you can select 10 minutes from there and after the time period ends, you will see that the antivirus will enable automatically.
- Now open your Spotify application in these 10 minutes in which your antivirus is disabled to check and see if you have solved the problem or if it persists.
If Spotify starts to work again then you have successfully solved your problem, now you can put Spotify
In the exceptions list, of your antivirus, remember that we are taking Avast antivirus as an example here, if you have another antivirus installed then the options might look a little different, so keep that in mind if you don’t have the same options available when you follow the steps above.
And if you have solved the problem by disabling your antivirus then you can choose to put Spotify on the exceptions list of your antivirus.
You Can Do So By Following The Steps Given Down Below:
Once you uninstall an antivirus software, you should know that now your pc is more vulnerable to other threats that can possibly harm your pc or damage the data that is saved in your pc, and sometimes they can even steal it for their own benefits, which is a whole another topic to discuss.
And if you are facing different problems because of your antivirus then you should probably learn how to do this in advance, which is putting an app on the exceptions list.
Sometimes these problems regarding antivirus arise because the software secures your pc not only of threats but all possible threats, which may or may not damage your pc, you can stop the intervention of antivirus on official apps that you know are not going to harm your computer such as Spotify.
Every antivirus has its own threat protection settings to put software in the exceptions list and here we are going to take Avast antivirus software as an example and we’re going to discuss its menu options.
- Open your Antivirus.
- In the top right corner, you will notice that there is a menu box there. Click and open it.
- A menu will open in front of you, choose the settings option from there.
- Now it will show the settings of your Avast
- Under the General tab, you will see that there is an option that is named the Exceptions option.
- Now if you want to add an exception, click and choose the “Add exception” button.
- Add exception prompt will open now put the path of the software by opening the path that leads to this application.
- Now once you have reached it, you can select it to be an exception.
If the above solution doesn’t work for you, you can try changing the DNS settings of your pc to fix this error.
5. Change The DNS Settings To Solve This Error:
Sometimes, Spotify does not detect the internet connection simply because it cannot recognize your DNS. You can solve this problem by changing the DNS settings, follow these steps:
- Start your PC
- Press Windows + S to open the search dialogue box.
- Type in the control panel and open it.
- Click on the control
- Click on Network and Internet.
- Then click on Network and Sharing Center.
- Select change adapter settings.
- Open your active Network adapter then click on properties.
- Click on Internet Protocol Version 4(TCP/IPv4) and then select the properties option given there.
- Now use the following DNS server addresses.
- Input 18.104.22.168 in the preferred DNS settings and input 22.214.171.124 in the alternate DNS settings.
- Now click ok.
Now go ahead and open your Spotify app and see if it works or not, if it does then enjoy the app and if it still doesn’t work, you can try to reinstall your Spotify application.
We have discussed a complete step-by-step solution guide for solving this problem regarding Spotify’s internet connection. There are five complete given solutions and another sixth one at the end. We hope that they solved your problem and if they did, then enjoy the app. We wish you the best of luck.