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Meet Andreas Kropfl – Fully engaging remote business workflows with eyeson live video

Today we have selected Andreas Kropfl to take his interview. He is the Chief Executive Officer at eyeson.

First of all, how are you and your team doing in these COVID-19 times?

Andreas Kröpfl: The pandemic has been difficult for all and has challenged us on many levels. The necessary measures have not only restricted our business interactions but all spheres of social interaction.

However, when it comes to business, it has been a time of significant growth for eyeson when we saw an increase in clients and projects. This allowed us to experience a full immersion in remote communication and collaboration. So far, we have had good results. We believe that after this crisis, we will enjoy an even better collaboration, higher revenue, and life-work balance due to highly effective remote working.

Tell us about you, your career, how you founded or joined this company?

Andreas Kröpfl: Already early on in my career, I have been focusing on telecommunications with the vision of integrated video communication solutions as part of the future of work in a digital world.

We founded eyeson as a team of five real-time communication specialists from air traffic control. We started working on a technology that would prove how real-time video conferencing can have better quality than Skype and other apps.

How does your company innovate?

Andreas Kröpfl: As a technology leader in video communication, eyeson is bringing innovation to remote business processes as the visual interface in digital workflows preserving all the benefits of visual human interaction in the future of work.

The eyeson API seamlessly integrates live video with high-level security into digital workflows, providing full customization options and managed servers. Our innovation is the patented Single Stream Technology, which keeps bandwidth low and participants on board, regardless of the number. Most importantly, this technology enables merging any live media, data, and participants in real-time into a single video and audio stream, allowing you to configure your own layout.

We allow our customers to decide where their meetings are hosted, allowing users to discuss important client-related details without worrying about data protection. We guarantee full compliance with GDPR and country-specific regulations with a security by design approach.

How the Coronavirus pandemic affects your business, and how are you coping?

Andreas Kröpfl: The last year gave most employees and organizations a taste of the benefits and challenges of working remotely. At eyeson, we had established a remote working culture already before the pandemic. We set up virtual meetings and stand-ups with the whole team to start the week positively. Our business processes are running smoothly, efficiently, and without confusion, mainly due to our video-enhanced workflows. 

Big companies and international groups have realized that video conferencing has to be a part of their future workflows, driving growth, resilience, and innovation. These new conditions of doing business, especially given the uncertainty of times, have brought greater attention to our video conferencing API and, therefore, a significant opportunity to grow.

Did you have to make difficult choices, and what are the lessons learned?

It is essential to believe in yourself, in your team, and your ideas. Noone can avoid difficulties – only learn and surmount them. We know that our team is the best support system in difficult moments that will also overcome any situation. One should always be open and receptive to new ideas and suggestions. The whole team needs to be aware and aligned with the purpose of our company.

What specific tools, software, and management skills are you using to navigate this crisis?

Being a company specialized in real-time remote communication, our business processes are mostly organized online to “work and thrive wherever you are.”

Tools and saas that facilitate remote work are our everyday business, like eyeson, of course, and Google Workspace, Slack, and Hubspot. It is important to implement tools that help us stay connected, up to date, and provide strong cyber security.

Who are your competitors? And how do you plan to stay in the game?

Our main competitor is always our own self. We work with dedication to keep improving. The adoption of remote work has been accelerating more than ever before. Given the circumstances that prevail, I believe that the practice of remote business workflows will remain and be further established.

Convenience, trust, and efficiency are key to successful collaboration and even more in a remote working world in the future. We are focused on the imperatives of the human in business.

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