Today we have selected Oleg Myaskovsky to take his interview. He is the CEO of IntexSoft.
First of all, how are you and your team doing in these COVID-19 times?
In this challenging situation, our team and our business had to adapt to remote work. We had some slight difficulties at the beginning, but I wouldn’t say there was any problem. As the IT sector is pretty flexible, we’ve managed to keep our position on the market.
Tell us about you, your career, how you founded or joined this company?
My career at IntexSoft began in 2004. I was a Java developer back then. In 2008 I got promoted to Team Leader, in 2010, I grew up to Chief Technology Officer position, and in 2012 I became the CEO. Now I’m working on the strategic development and scaling of our company.
How does your company innovate?
We put much effort into education. First of all, we have a training center for junior specialists. Secondly, we have a development center for experienced employees – one of its functions is to prepare them for certifications in Java, PHP, Scrum Master, etc. All the processes related to mentoring and knowledge sharing are well established here.
How did the Coronavirus pandemic affect your business, and how are you coping?
I wouldn’t say that there was much impact. Yes, we had slight losses in revenue; however, we have successfully overcome all the difficulties. We managed to save all employees in their working places and even hire new ones.
Did you have to make difficult choices, and what are the lessons learned?
The most difficult challenge was developing and realizing the project on employee retention in a very short time. There was high competition for resources because of suspensions and the freezing of contracts with clients.
I think we have completed this challenge due to the well-established internal HR brand and high loyalty of our employees.
Unfortunately, it’s not possible to always be ready for critical situations like the pandemic. But I think every company learned the lesson.
What specific tools, software, and management skills are you using to navigate this crisis?
Before the pandemic, we have already had established internal communication processes and tools:
- Jira – for task management, project management, and time tracking;
- Confluence – for documentation, collaboration on projects, etc.;
- Messengers like WhatsApp, Telegram, Skype, Slack;
- Internal products developed to communicate with clients;
- In the pandemic, we experienced arranging team-building events and corporate parties via Zoom, Google Meet, etc.
Who are your competitors? And how do you plan to stay in the game?
There are a lot of software development vendors out there. Concerning IntexSoft, I believe we are going to continue the work as we did before, adhering to our key principles:
- Transparency and flexibility: we deliver the reports to our clients and give them access to the corporate project management system to monitor work progress and adjust the results. Our specialists are always in touch to solve urgent issues.
- Seniority and stability: all technical specialists working on clients’ projects are experienced and proactive. They always strive to deliver not just software but a business value.
- High customer loyalty: due to both points mentioned above our clients like working with us. We become their permanent software development partners, and they even recommend us to their colleagues.
Today, as never before, we feel the demand for our services in many businesses that have had to go online because of the pandemic. Since we have a deep experience and broad technology stack, IntexSoft can cover almost all businesses’ needs: from small e-commerce webshops to enterprise-size projects.
- Spokesperson: Oleg Myaskovsky
- Company: IntexSoft
- Website link: https://www.intexsoft.com/