Mobile Phone Can Not Place Call
In recent years the android phone industry creates multiple innovations in its server but on the other hand, there are certain problems that come in the way to use the phone. While using the phone some of its features give an error that needs to be fixed by the company or the other end.
When mobile phones came into being the basic function of mobile was to make calls and receive incoming calls and if that doesn’t work the user fell into a troublesome situation.
However, this is the most common error and it has several reasons as well. Other than calls, mobile phones are used in multiple other ways like video calls, text messaging, use of the internet, playing games, business works, conducting workshops, etc by time the use of mobile phones is increasing day by day and individuals are totally depending their lives on mobile phones to do all the chores online.
The connectivity of smartphones has continued to improve over recent years this platform is highly utilized by businessmen to send emails and update their colleagues with the current situation of their business using their smartphones.
Even with all the other innovations phone calls remains an indispensable feature used to connect with people around the globe as they can be accessed on any smartphone. However, one of the most common problems that users usually encounter is that the phone is not placing and receiving calls sometimes even in emergency situation people has to face this situation.
The main culprit of the connectivity issues is the network coverage. for this you have to check the cellular network bar on the smartphone to see the signal strength of your connection. If network reception shown on the bar is weak try to move the phone or change the location to increase the signal quality.
You should also check that the “DO NOT DISTURB” option is enabled on your smartphone if yes then go ahead and disable it because this could result in blocking or silencing incoming calls.
This scenario also exists that if you are not getting calls from a particular contact then do check whether you have blocked the number or not because in the past if you blocked the number and you forget to unblock it then the incoming call will not be visible on your screen.
And also this issue could also be caused by some basic glitch that a simple device restart would fix so reboot your device and check the things get back to normal or not.
Malware could also be considered as the reason behind this connectivity issue. If you noticed that you could not make a call after installing an app then directly uninstall the app and check if everything goes back to normal or not.
Why Is My Android Not Placing Or Receiving Calls
Network Coverage:
Your sim network coverage is most like the point causing this issue. Sometimes if the coverage strength is weak or poor most likely it will create hurdles in placing or receiving calls. You might be in the underground parking lot or in any remote location where the signal strength is poor so you have to change your location first.
Because there are different critical zones where the government or any private company put jammers to stop the connectivity for security reasons. For all these reasons you just have to change your location and your problem will be solved.
Do Not Disturb Mode:
Check from the settings whether the Do Not Disturb mode is enabled or not if you see it is enabled then go ahead and disable this mode because if this option is enabled then the incoming calls are not visible on the screen they are automatically blocked or silenced.
System Glitch:
Sometimes, a temporary software glitch could also be the reason for this connectivity. If you haven’t turned off your phone for days, then you have to reboot your phone and check if the connectivity is stable or not. Every device needs to be restarted after some days to improve its performance otherwise it will be bringing errors to the user on multiple points.
Malware:
Sometimes we install third-party apps and the users are unaware of the problems that come with the app and sometimes it creates potential threats to your phone. If your phone was ok and the calling problem started right after the installation of any app then uninstall the app because it is containing a lot of viruses and other issues.
How To Fix These Errors?
Given below are some of the best troubleshooting techniques or methods to overcome this issue you can try any of them to undo the error and make smooth calls to your family and friends.
Use Airplane Mode:
- It is the first or foremost thing to try if you face a network issue. When you enter the cellular dead zones like the subway or tunnel and come out of it your iPhone fails to regain network connectivity.
- Swipe down and open the control center menu this is for android and if you are using iPhone then you have to swipe up from the center home screen button.
- Enable the airplane mode and wait for a couple of minutes
- Disable airplane mode, open the phone app and make calls as usual.
- And if you still face the same connectivity issue then move to the other troubleshooting techniques.
Check Issue With Your Carrier:
The users with post-paid are not had to worry about this connectivity issue. But the pre-paid users should check before making the call how many remaining minutes they have. Meanwhile, the US carrier gives unlimited voice calls but it is not for all carriers so the users must have to check their carrier plan. You should change your number with other carrier plans to get extra minutes.
If you are a postpaid user pay your bills before the due date otherwise all the services on your number will be suspended.
Use Safe Mode:
When you shift your phone directly into the safe mode feature then it will directly prevent your phone from third-party apps. So you can test running your android phone in safe mode and make a call. If by using safe mode, you can make and receive calls easily then that means the error was caused by a third-party app that was installed on your phone.
Follow the steps below to turn your device into safe mode.
- Turn off your phone
- Press and hold the power button until the company and model number of the mobile comes on the screen then release the power button
- Immediately after press and hold the phone’s volume down button and same do until the phone restart.
- After this, you will get the safe mode badge in the corner of your smartphone screen. When you see this badge then release the down volume button.
- Now make a call to any particular contact and if the process of making and receiving the call is successful then look for which of the third-party app you have installed and from when this error started.
- Then uninstall the recently downloaded apps that may have contributed to the calling issue
- At the end give it a try again to check whether the calls are connecting smoothly now.
Check Call Forwarding Is Enabled:
The call forwarding feature is available in android smartphones which is very useful because it can directly forward incoming calls to other phone numbers and also users can push calls to voice mail.
But this feature leads to create a problem because if you are unaware that your phone has a call forwarding feature on and all of your incoming calls will be going to that specific number and you are unaware of it. so do try to check the call forwarding option is enabled in the notification panel. So follow the steps given below to disable the call forwarding option.
- Swipe down the notification panel and tap on the call forwarding option to disable it if it is previously enabled.
- Launch the phone app on your smartphone
- Tap on More and choose the SIM card
- Tap on the calling accounts and then choose your SIM
- Disable the call-forwarding option
Restart Your Android Phone:
Sometimes restarting the smartphone is the best way to overcome many temporary software issues within your phone and even after several days and device, you are using needs to get restarted and updated to remove all the bugs in the software.
Many of the users complained that the android phones are creating problems in making and receiving the calls but later on all the users accept that the error was resolved after they rebooted their phones. Rebooting smartphones are as a lifesaver option for users.
You just need to press and hold your power button. You will get a prompt with the option to turn off the phone and restart it.
Check If The Sim Card Is Inserted Properly:
If your sim jacket or even the sim card is not inserted properly then you will be given poor signal strength to make or receive the call. Eject your sim card and check if it is placed correctly on the port you can reinsert it. now check if you can make and receive calls properly.
If you are unable to eject your sim card, then you have a built-in option to deactivate your sim card and then reactivate it after a couple of minutes. This will also be very helpful to solve the conflict.
- First, you have to open your android phone settings app and tap on the network and internet
- Then tap on the SIM cards
- Deactivate the sim card toggle the button on the offside it will change its color from grey to blue it will ask you the option that are you sure to deactivate it then tap on the ok button.
- Once you deactivate your SIM card and again you have to reactivate it then the toggle must be on the ON side and the color will be blue from grey.
- When SIM will be activated then a prompt shows up notifying you to tap on the OK option to get it in the activated form.
So most probably the above-mentioned trouble shoot techniques or methods will help you to deal with the connectivity issues.
Hopefully, your problem will be solved by using any one of the methods. On the other hand, iPhone is an engineering and main technological marvel the device fails to do basic functions so it will leave the users in confusion. So one can go through the tricks without getting confused.